Follow the instructions below. It is important that the product is unused and has all labels and packaging intact.

1. Register your exchange at: returns.yayloh.com/retailer/se_getthegallop with your order number and the email address you used at the time of purchase.
2. Clearly state which product you want to return and the size/color you want to change to in the text field and we will reserve it.
3. You get a QR code that you show at your Postnord agent, they print out a return shipping slip that you can then put on the package.
4. We will send out the new item at no extra cost as soon as we receive your return.

For international orders you will need to contact us first on returns@getthegallop.com and we will email you a return label for you to print.

Our Hay Bag in size Large is as big as a big blue Ikea plastic bag. It holds most things for the weekend trip, the horse competition, the children's activities. It has no interior pockets, zips or buckles on the inside.

Our Hay Bag Medium is a roomy everyday handbag. It holds a computer, shirt, riding helmet and KeepCup. Very good hand luggage for the trip as it fits perfectly under the seat when you travel.

As both bags are soft without any lining, they can be easily folded and made smaller if necessary. When they are not full, they become very small and 'flat' when needed.